Innovative Professional Service
It is the 21st century. The world has becoming increasingly fast paced. Technology is progressing at a higher rate than ever seen and health care is constantly changing to keep up with the world. With these advancements, the expectation is that the health of the nation would be improving; this is unfortunately not the case. In fact, the incidence of preventable diseases/conditions is higher than ever and continually growing, partly because of poor lifestyle choices. Only 1 in 7 people in Born claim to follow a healthy lifestyle. Our pharmacy is located in Moduganari, which has a population of approximately 500000 people. 70 % of people living in this area are less privilege people that fine it very difficult to accesses health care. Clearly, there is a worsening disparity that needs to be addressed and we are placed appropriately to cater for this community’s needs. These disparities in health can be mirrored with the indigenous population in Borno. Kiwis know that there is a problem and there just does not seem to be the time or the means to follow a healthy lifestyle. The indigenous, generally have low health literacy and are deprived. A common misconception is that people from low socioeconomic areas cannot afford quality healthcare and as a result, they do not want to invest in other products. In our experience, we have found that the underprivileged greatly value delivery of quality healthcare and if they believe that it will benefit them or their family then they are willing to pay for these products.
We give our full attention to our customers to deliver quality healthcare and also sell products at more affordable prices compared to other pharmacies which increases our profits in the quantity sold rather than the profit margin. Furthermore, we encourage the dispensing of generic medications over branded, as they offer our pharmacy better profitability without compromising quality. At KMB, we have decided to target the root cause of health problems by teaching people how to be in charge of their own well-being smarter choices. By improving lifestyle factors, we can prevent long-term conditions and slow down the progression of established diseases.
We can also contribute to a healthier lifestyle by preventing the onset and worsening of illnesses or providing general comfort.
Pharmacies
are the first point of contact for many people, not only to pick up
prescriptions but also in the hope to conveniently find a health solution
without a doctor's visit. The role of the community pharmacy is to improve the
community’s health by counselling patients on effective medicines use. However,
in today’s world, this has become deprioritized, either because the patients
are too busy to understand their health needs or the pharmacist focuses more on
managerial tasks or being too profit driven as opposed to servicing the
community. KMB provides an innovative service which goes back to basics
which
allows us to build trusting relationships with the members of our community. We
spend more time with individual patients to make an active difference in their
lives. Our pharmacists are accredited pharmacist with pharmacy council of
Nigeria, which in conjunction with extensive knowledge in effective medication
use and management improves our patients’ well-being also simple and easy to
follow, especially for those who have low literacy.
It has been proven that patients only retain 10% of counselling points that pharmacists give and this would decrease further with lower health literacy.
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