We leverage on broad
penetration of mobile network coverage in Nigeria which stands at 99.4% as
reported by Globaleconomy (2019) to develop mobile, web and innovative
platforms that provide solutions to rural and smallholder farmers, buyers and
agribusiness players, enabling them have access to opportunities and resources,
whereby reducing food loss along Africa’s agricultural value chains and
ensuring sustainable food production.
It is reported that
50 million smallholder farmers population in Nigeria still do not have access
to improved agricultural services, nor have access to market (CGAP,
2017). This data exposes a 70% gap between total available market and
serviceable obtainable market for food and agricultural services, hence,
causing over 60 million people either malnourished or go to bed hungry. Our innovative
platforms were developed to bridge the gap and provide advance viable food
production systems, while implementing resilience agricultural practices
in rural communities and transforming them to agricultural economic hub.
OUR
UNIQUE AND INNOVATIVE SERVICES
FarmX: Mobile Apps
for Farm Optimization and Food Security (Downloadable from Google playstore)
farmX mobile
Application creates a platform for farmers/agribusinesses and food value chain
players to connect for service effectiveness and optimum productivity and
allows them increase efficiency and income.
It offers solution
to smallholder farmers by bringing services such as disease diagnosing, livestock
feed delivery etc. to the farm gate using their mobile phone, and its
flexibility, accessibility & functionalities eases the course of
farming, whereby attracting more youths into agribusiness and farming.
FarmX Mobile App
offers services such as:
It also optimises
farm processes by providing services such as logistics and Agro-allied to
farmers to help them access market.
It assembles all the food chain sellers and buyers in the same virtual
location which give sellers the deepest pool of buyers and vice versa.
farmX creates a platform that reaches rural farmers and traders and
aggregates their product for transaction on one platform ,whereby reducing
post-harvest losses.
It accelerates services and networking
opportunities, while improving capacity development for women farmers,
intending farmers and agribusiness players.
El-kanis farmers’
switchboard (Ibibio Dialect +234-8021810028)
EL-kanis Farmers’
switchboard is the first farmers’ local dialect Interactive Voice Response
(IVR) platform that automates telephony system technology and interact with
farmer caller, gathering the required information and request from farmers and
routing the calls to the particular appropriate services such as veterinary
service, Agric extension services, market access and input suppliers.
With our modern,
sophisticated IVR systems, we gather requests and input from farmers through
spoken words with the voice recognition. Conversations are pre-recorded,
generated audio which assists, directs and guides farmers automatically with or
without a live operator.
Advantages of
El-kanis Farmer’s switchboard Interactive Voice Response
Better Farmers Service With any question
or request that a farmer might have, a quick response is always available. The
response is informative and time efficient, and all one has to do, is to follow
the instructions from the set menu. This means answering a call on the first
ring, thereby reducing farmers wait time and cutting call volume, and saving
time for both the client and company.
Unlimited Farmers
Access Farmers can make use of the IVR systems at any time of their convenience
as it performs its task 24 hours a day within 7 days a week. While office
hours, holidays, and breaks dictate and limit employee availability, IVR
systems are always at the farmers’ disposal.
This then means
that a farmer can receive most or all the services whenever he or she needs it.
While the option of having a live representative may still appeal to some, with
the help of an IVR system, farmers now have unlimited access to extension
services, input, veterinary services, loan and market access
Wider
Personalization EL-kanis farmers switchboard allow for tremendous personalization that
helps to create a better relationship with farmers. Besides addressing a caller
by their name, the system can also identify and share any additional
information specific to them. This could mean wishing the caller a happy
marriage anniversary, or any other noteworthy occasion.
In addition to
programming caller information, EL-kanis farmers switchboard IVR
systems come with several language options which are tailored to specific
farmers dialect. In either case, it will make the farmers feel more comfortable
in the long run.
Farmers Experience
IVR To sustain the growth of our company, we do consider effective
management of farmers’ experience. This is majorly through automation, and
that’s the reason we have to consider IVR. This, in the long run, build trust
and put a smile on the farmers’ face.
We also use IVR system to
connect farmers to buyers through facilitation of two- way dialogues. This help
the farmers have quick access to market and services.
If you have any questions
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