Wazi - Connecting people to therapy services

About Solution

The World Health Organization estimates that 1 in 4 people worldwide will have a mental health condition at some point in their lives. Supporting the mental health of displaced people has long been neglected. It can be costly to get therapists into the places where displaced people need them. Where services do exist, displaced people may be moved, and thus lose access to therapy. As a digital service, Wazi allows people to connect from remote places over their phones.

In Kenya, where we are based there are close to 600,000 refugees and asylum seekers. Research suggests that refugees and asylum seekers are less likely to receive support with mental health than the general population, but are five times more likely to have mental health needs. (Aspinall and Watters 2010). Wazi offers a solution.

Our digital platform connects people to therapists, no matter where they are.

  • Easy Access: Clients can access Wazi from anywhere.

  • Quality Therapists: Clients rate therapists in every service, ensuring high quality.

  • Low Cost: Therapists can work from home, meaning lower costs and more affordable fees.

  • Anonymous and Secure: All messages are encrypted, and clients use anonymous usernames, offering peace of mind.

Three Service Offerings:

  • Partnerships: We partner with organisations working with displaced/vulnerable populations to connect them to therapists
  • Professional Practitioners: A tailored service matching clients to therapists. Clients book online and pay with mobile money. Therapists monitor clients with wellness metrics and can access a range of tools including client tracking, client homework, and payment management.
  • Companies: Companies offer Wazi as part of staff wellness programs. An organizational dashboard offers aggregated data for understanding impact.



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